Strommen Inc. (“we,” “us,” or “our”) operates the websites strommeninc.com and app.strommeninc.com (collectively, the “Sites”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Sites and services.
By using our Sites, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
Name — when you register for services, book a lesson, or contact us
Email address — when you register, use our contact form, or subscribe to our mailing list
Phone number — when you contact us by phone or provide it during registration
Payment information — when you purchase lessons or packages (processed securely by Stripe; we do not store your credit card numbers)
Information Collected Automatically
Usage data — pages visited, features used, actions taken on our Sites
Session and analytics data — browser type, operating system, device information, IP address, referring URLs, and browsing behavior
Cookie data — see “Cookies” section below
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our language tutoring services
Process payments and manage your account
Schedule lessons and manage calendar bookings
Communicate with you about services, updates, and promotions
Respond to your inquiries and support requests
Analyze usage trends to improve our Sites and services
Comply with legal obligations
3. Third-Party Services
We use the following third-party services that may collect or process your data:
Google Analytics 4 — website analytics, demographics, and advertising reporting. Google’s privacy policy: policies.google.com/privacy
Google Tag Manager — tag management for analytics and marketing tools
Google Fonts — font delivery for displaying website content
Google Calendar — lesson scheduling and calendar integration
Zapier — connecting data between services and automating workflows. Zapier’s privacy policy: zapier.com/privacy
These third-party services have their own privacy policies governing the use of your information. We encourage you to review them.
4. Cookies
Our Sites use cookies and similar technologies:
Preference cookies — to remember your timezone, region, and display preferences
Analytics cookies — placed by Google Analytics to help us understand how visitors use our Sites, including demographic and interest data
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Sites.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
Service providers — with third-party services listed above that help us operate our business
Tutors — with your assigned tutor(s) to facilitate lessons (name, contact information, and scheduling details)
Legal requirements — if required by law, regulation, legal process, or governmental request
Business transfers — in connection with a merger, acquisition, or sale of assets
Protection of rights — to protect our rights, privacy, safety, or property, or that of our users or the public
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may also retain data as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Withdraw consent where processing is based on consent
To exercise any of these rights, please email us at [email protected].
9. California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know — you may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share your information
Right to Delete — you may request deletion of your personal information, subject to certain exceptions
Right to Opt-Out of Sale — we do not sell personal information. If this changes, we will provide an opt-out mechanism
Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights
To submit a CCPA request, email [email protected] with the subject line “CCPA Request.” We will verify your identity before fulfilling your request and respond within 45 days.
10. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) provides you with additional rights:
Legal basis for processing — we process your data based on contractual necessity (to provide our tutoring services), legitimate interests (to improve our services and communicate with you), and consent (for marketing communications and analytics)
Right of access — you may request a copy of the personal data we hold about you
Right to rectification — you may request correction of inaccurate data
Right to erasure — you may request deletion of your personal data
Right to restrict processing — you may request that we limit how we use your data
Right to data portability — you may request your data in a structured, machine-readable format
Right to object — you may object to processing based on legitimate interests
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise these rights, contact us at [email protected]. We will respond within 30 days. If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.
11. Children’s Privacy
Our Sites are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us at [email protected].
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last Updated” date. Your continued use of our Sites after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Strommen Inc.
2538 Hyperion Ave, Suite #6
Los Angeles, CA 90027