Privacy Policy
Last Updated: September 10, 2026
Strommen Inc. (“we,” “us,” or “our”) operates the websites strommeninc.com and app.strommeninc.com (collectively, the “Sites”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Sites and services.
By using our Sites, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide
- Name — when you register for services, book a lesson, or contact us
- Email address — when you register, use our contact form, or subscribe to our mailing list
- Phone number — when you contact us by phone or provide it during registration
- Payment information — when you purchase lessons or packages (processed securely by Stripe; we do not store your credit card numbers)
Information Collected Automatically
- Usage data — pages visited, features used, actions taken on our Sites
- Session and analytics data — browser type, operating system, device information, IP address, referring URLs, and browsing behavior
- Cookie and similar-technology data — see “Cookies and Tracking Technologies” section below
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our language tutoring services
- Process payments and manage your account
- Schedule lessons and manage calendar bookings
- Communicate with you about services, updates, and promotions
- Respond to your inquiries and support requests
- Analyze usage trends to improve our Sites and services
- Measure the performance of our advertising and, where you have consented, show you relevant ads on other websites
- Comply with legal obligations
3. Third-Party Services
We use the following third-party services that may collect or process your data:
- Stripe — payment processing. Stripe’s privacy policy: stripe.com/privacy
- Google Analytics 4 — website analytics, demographics, and advertising reporting. Google Analytics uses your IP address only to derive an approximate location and does not log it. Loaded only with your consent where consent is required. Google’s privacy policy: policies.google.com/privacy
- Google Ads and Google Signals — conversion measurement, remarketing, and ad personalization. In the European Economic Area, the United Kingdom, and Switzerland, Google may use your IP address to identify your device for ad measurement and personalization. These features run only if you accept marketing cookies. You can opt out of ad personalization at adssettings.google.com.
- Google Tag Manager — tag management for analytics and marketing tools. Tags are released according to the choices you make in our cookie banner (Google Consent Mode).
- Google Fonts — font delivery for displaying website content
- Google Calendar — lesson scheduling and calendar integration
- YouTube — embedded tutor introduction videos on tutor profile pages. YouTube may set cookies when you play a video. YouTube’s privacy policy: policies.google.com/privacy
- Zapier — connecting data between services and automating workflows. Zapier’s privacy policy: zapier.com/privacy
These third-party services have their own privacy policies governing the use of your information. We encourage you to review them.
4. Cookies and Tracking Technologies
Our Sites use cookies and similar technologies, including tracking pixels and browser storage (such as localStorage). We group them into three categories:
- Necessary — required to run the Sites: login sessions, security, spam protection, timezone and display preferences, and remembering your cookie choices. These cannot be switched off.
- Analytics — Google Analytics, used to understand how visitors use our Sites, including demographic and interest data.
- Marketing — Google Ads measurement and personalization, used to measure our advertising and show you relevant ads on other sites.
Your choices. When you first visit, a banner lets you Accept all, Reject non-essential, or choose categories under Preferences. If you are in the European Economic Area, the United Kingdom, or Switzerland, analytics and marketing technologies stay off until you opt in. Elsewhere they are on by default and you may opt out at any time. Your choice is stored for 180 days in a cookie and in your browser’s local storage. You can change it at any time using the Privacy choices link at the bottom of every page.
Global Privacy Control. We honor the Global Privacy Control (GPC) browser signal. When your browser sends it, marketing technologies are turned off automatically.
You can also control cookies through your browser settings. Disabling necessary cookies may affect the functionality of our Sites.
5. Data Sharing and Disclosure
We do not sell your personal information for money. We may share your data in the following circumstances:
- Service providers — with third-party services listed above that help us operate our business
- Advertising partners — if you accept marketing cookies, Google receives limited data (such as cookie identifiers, IP address, and pages viewed) to measure and personalize ads. Some privacy laws treat this as “sharing” for cross-context behavioral advertising. You can opt out as described in Section 4 and Section 9.
- Tutors — with your assigned tutor(s) to facilitate lessons (name, contact information, and scheduling details)
- Legal requirements — if required by law, regulation, legal process, or governmental request
- Business transfers — in connection with a merger, acquisition, or sale of assets
- Protection of rights — to protect our rights, privacy, safety, or property, or that of our users or the public
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may also retain data as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise any of these rights, please email us at [email protected].
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:
- Right to Know — you may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share your information
- Right to Delete — you may request deletion of your personal information, subject to certain exceptions
- Right to Correct — you may request correction of inaccurate personal information
- Right to Opt-Out of Sale or Sharing — we do not sell personal information for money. Marketing cookies may be treated as “sharing” for cross-context behavioral advertising. To opt out, use the Do Not Sell or Share My Personal Information link in our cookie banner or the Privacy choices link at the bottom of every page. We also honor the Global Privacy Control signal as a valid opt-out request.
- Right to Non-Discrimination — we will not discriminate against you for exercising your privacy rights
To submit a request, email [email protected] with the subject line “CCPA Request.” We will verify your identity before fulfilling your request and respond within 45 days.
10. European Privacy Rights (GDPR)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and equivalent laws provide you with additional rights:
- Legal basis for processing — we process your data based on contractual necessity (to provide our tutoring services), legitimate interests (to improve our services and communicate with you), and consent (for marketing communications, analytics, and advertising cookies)
- Right of access — you may request a copy of the personal data we hold about you
- Right to rectification — you may request correction of inaccurate data
- Right to erasure — you may request deletion of your personal data
- Right to restrict processing — you may request that we limit how we use your data
- Right to data portability — you may request your data in a structured, machine-readable format
- Right to object — you may object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time, including through the Privacy choices link on our Sites
To exercise these rights, contact us at [email protected]. We will respond within 30 days. If you believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.
11. Children’s Privacy
Our Sites are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us at [email protected].
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new “Last Updated” date. Your continued use of our Sites after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Strommen Inc.
2538 Hyperion Ave, Suite #6
Los Angeles, CA 90027
Email: [email protected]
Phone: (323) 638-9787
Website: strommeninc.com